Welcome to the Aryan Medical Centre and The Hoover Drive Surgery
Out-of-hours GP services are changing
We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.
The new way of delivering out-of-hours appointments will give you:
Access to more healthcare professionals. This new service will be delivered by professionals including GPs, nurses and health care assistants.
More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.
Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.
From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays.
Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).
Aryan Medical centre are working together with other GP practices in our local area as part of the East Basildon Primary Care Network. You can find out more about East Basildon Primary Care Network (PCN) on our PCN website at https://www.eastbasildonpcn.nhs.uk/
An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
These appointments will not be available as walk-in appointments. You will need to book them in advance
To book an out-of-hours (Enhanced Access) appointment, you should contact the surgery in the usual way (01268 728142). We will then advise you on the appointments that are available, and which healthcare professional is the right person to help you and also where your appointment will be (either Felmores surgery or Long Riding surgery).
If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111.
Changes to your Inhaler
GP Online Service
Save time – do it online! GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit their practice.
Online services complement the existing ways patients can access appointments, prescriptions and their records. Our practice already has the facility to offer online access to records and transactional services for our patients.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
SystmOnline is a clinical software for patients which allows patients to book and cancel appointments, view their past and future appointment dates and times, request repeat medication, up-date contact details and to submit questions to the practice. Patients will need to come to the surgery with their photographic ID to get the user access codes for registering with SystmOnline. We are unable to issue user access codes to anyone other than the patient.
Electronic Data Sharing Model (eDSM)
You may have seen or heard about the eDSM in the news or if you have recently visited other clinical services in the area. This will allow patients to consent or dissent to sharing information on their record with other services using SystmOne.
SystmOne is a computer system that we use in the practice to record your clinical information and various other NHS care services use the same programme such as the District Nursing team, Podiatry. By consenting to a share this will allow immediate access to your clinical information inputted outside of the practice instead of us having to rely on letter and fax notifications.
Your GP, during your consultation, will need to know if you wish to consent or dissent.
There is more information about existing guidelines at http://www.nhscarerecords.nhs.uk/carerecords
Please open the attached links for further information regarding the electronic data sharing model.
1) Important information about your detailed health records
2) A Patient's guideServing You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Online Services Please see below for our online services. If you are a new user, you will need to contact the surgery for details of how you can login before you are able to book/ cancel appointments and/or request repeat prescriptions.
EMERGENCY OUT OF HOURS SERVICES
DIAL NHS 111 DIRECT.
From 6.30pm on Tuesday 1st December 2015 access to Emergency Out-Of-Hours services for our Practice will be via the NHS 111 Service.
When the surgery is closed, please dial 111 for access to urgent medical care out of hours.
This service is available all over weekends, evenings/early mornings and bank holidays.
For more information about our CQC inspection please click https://www.cqc.org.uk/provider/1-199728116/services
(Site updated 02/02/2023)