Online services

Contact the practice online

Use the practice online service to request an appointment, ask an administrative question or get help with another practice service.

Start an online request

Using an online form SystmOnline

There are many things you can do online at our surgery. Some tasks you can do using a website called SystmOnline where you can:

  • request an appointment
  • request a sick note
  • ask about test results
  • contact us about an admin request

You don’t need an account to use this website.

  • Contact us online

Using your NHS account or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline or use the app to register

Use your NHS account

With the NHS App or NHS website you may be able to order repeat prescriptions, view parts of your health record, see messages and manage hospital appointments.

Find out about the NHS App
Help using online services

If you cannot use an online service, telephone the practice on 01268 728142. Tell us if you need information in another format or communication support.

Urgent advice: Get urgent help

Call 999 now for a life-threatening emergency. If you need medical help now but it is not an emergency, use NHS 111 online or call 111.

Use NHS 111 online